Shipping policy

Shipping Policy

Last updated: 26 May 2026

Shipping Costs

Shipping Costs are as follows:

 

Standard

no tracking

Standard

(with tracking)

DHL Express

Malta

-

€5.50 (free for orders over €30)

-

UK

£5 (free for orders over £35)

£10 (free for orders over £50)

£23

Austria

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Belgium

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Bulgaria

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Croatia

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Cyprus

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Czech Republic

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Denmark

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Estonia

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Finland

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

France

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Germany

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Greece

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Hungary

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Ireland

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Italy

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Latvia

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Lithuania

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Luxembourg

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Netherlands

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Poland

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Portugal

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Romania

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Slovakia

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Slovenia

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Spain

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Sweden

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Albania

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Andorra

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Georgia

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Guernsey

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Iceland

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Isle of Man

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Jersey

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Norway

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Switzerland

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

Ukraine

€5 (free for orders over €35)

€10 (free for orders over €50)

€20

USA

-

-

US $95

Canada

-

CAD $17

-

Australia

-

AUD $20

-

New Zealand

-

NZD $25

-

 

I am located and ship from Malta (Europe).

If your country is not listed above, and you would like to place an order, please feel free to reach out through chat or by email. 

 

🚨 IMPORTANT UPDATE – USA CUSTOMERS

Shipping to the USA is on pause until further notice. 

MaltaPost has currently suspended all parcel and goods shipments to the United States following newly introduced U.S. import tariff and regulatory changes. As a result, I’m unable to ship orders to the USA via the standard postal system until this service resumes. 

I can ship to the USA using DHL Express, which operates on a Delivered Duty Paid (DDP) basis. Shipping rates start from €56. If you would like to place an order, feel free to contact me and I'll provide you with a shipping quote for your order.

💖 Thank you so much for your understanding and continued support during this unexpected disruption. If you have any questions or need help before placing an order, please feel free to message me directly.

📦 Please note: I’m closely monitoring updates from the postal system. As soon as MaltaPost resumes parcel shipping to the USA, standard shipping options and costs will be reinstated and updated immediately. If you would like to receive an update when shipping through the postal system resumes, sign up to my mailing list to receive an email notification.

 

Shipping Information

⌛ Orders processing time: 1 to 3 business days

Please note that all of my molds are hand crafted once the orders are submitted, therefore processing time is required. Please let me know before you place your order if you require your order to be shipped out in less time stated in our policy. I'll do our best to accommodate your request as best as I can.

📮 Shipping service provider: Maltapost

Website of shipping service provider: https://www.maltapost.com/home

Link to track your order: https://www.maltapost.com/tracking#/trackedItems

I am located and ship from Malta (Europe). 

Shipping times shown at checkout - For shipping times please refer to information shown for your chosen service at checkout. For more information contact me. 

 

Return policy

I gladly accept returns, exchanges, and cancellations

Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase

Returns and exchange details

📫 Damaged items
Damaged items are replaced. Please contact me with your problem explaining how the item is damaged. Also include a photo showing the damage. A replacement will be sent to you right away.

📫 You received an incorrect item
Please contact me and send a photo of the item you received. If any mistakes were done from my end, return postage will be paid by myself and I will send you the actual item that you have ordered right away.