FAQs

Q: Are all molds food safe?
A: Yes, both my silicone and plastic molds are food safe.

Q: Do the molds require mold release or other products when used with resin?
A: No, my molds are ready to use as they are and do not require any mold release or additional products when used with resin.

Q: Do you offer expedited shipping?
A: Yes, expedited shipping is available through DHL Express. If you do not see this option for your country, feel free to contact me for a quote. 

Q: Can I use the molds for commercial purposes?
A: Yes! You are welcome to sell the castings made from my molds as part of your small business. However, please note that selling duplicate molds or creating copies of the molds for resale is not permitted. I appreciate your understanding and support!

Q: Plastic Molds: How do I use molds that are not flat or do not stay even?
A: Ensuring molds are level before pouring resin or other materials is crucial for achieving a flat and even backing. Uneven molds can lead to difficult removal and inconsistent results.
To level molds, place them on a bowl of rice for support before use. This method helps stabilize the mold for better results.
For additional guidance, feel free to send me a message.

Q: Sizing details
A: I take great care in ensuring that all of my product listings include the sizes as applicable. However, if I have missed one out, or you are still not sure whether the sizes indicated are suitable for what you need, do not hesitate to contact me.

Q: Resin Molds - do pieces need to be glazed once out of the mold?
A: Not all molds produce shiny pieces. Please check the product description to see if a particular mold produces a shiny finish.
You may choose to glaze or dome your pieces for added protection against scratches or to achieve extra shine.
Video Tutorial - https://youtu.be/xPStjKl1Rdo

Q: Do all orders include a tracking number?
A: No, not all orders come with tracking. Standard shipping does not include tracking. You are able to choose the shipping service that you prefer at checkout.

Q: Tips to remove pieces from molds

  1. Always make sure that you fill the mold to the top. This will make it easier to get your pieces out. If you fill the mold part way, pieces will be very hard to get out.
  2. Once your pieces are fully cured and before starting to get your pieces out, try and get as much air as you can in between your mold and your pieces. You can easily do this by gently twisting the mold, holding the mold from the corners at opposite vertical points.
  3. Push out your pieces by pressing from the deepest part of the mold.

Video Tutorial - https://youtu.be/CZx13PhrVdY

Q: Where are you located, and where do you shop from?
A: I am located and ship from Malta (Europe).

Q: Can you use the molds to make ice?
A: Yes you can use my molds to make ice. The silicone I use to make the molds is food safe and also freezer safe.

Q: Can you use the silicone molds to make wax melts and/or candles?
A: Yes my molds are suitable to handle the melted wax without being damaged. The silicone can handle temperatures up to 200°C / 392°F. This temperature refers to the material being poured into the mold. Melted wax is much less below this threshold, and you will not have issues using them for wax.

Q: I signed up for the 20% discount but I did not get my coupon code.
A:  After you sign up
through the form, you will receive an email to confirm your subscription. After confirming, you will receive another email with the coupon code. If you do not find the confirmation email in your inbox, try checking the spam folder as it might get filtered into there.

Q: Are the molds oven safe/freezer safe?
A: The silicone molds are oven ( for temperatures not exceeding 200°C/392°F) and freezer safe. The plastic molds are NOT safe to use in the oven - the plastic will melt and your mold will be destroyed. However, they are freezer safe.

Q: Do you have a loyalty program?
A: Yes I do! For more information visit this page.

Q: I am active on social media platforms and would love to share your products. Do you have an affiliate program?
A: Yes, I do. When you join my affiliate program you can earn a commission on orders that are referred through you. You are welcome to join and can apply through here.